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Forum Discussion

BenJ's avatar
BenJ
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May 28, 2013

v11 - Restored UCS on wrong device - How to reset?

Hi,   Seems I made a bit of a mistake trying to duplicate a configuration from one LTM to another (v11). I created a UCS archive of the original LTM and then restored that on the second LTM. Now...
config
design
Jnon's avatar
Jnon
Icon for Nimbostratus rankNimbostratus
May 28, 2013

Did you generate a new dossier? the dossier is based off of the RegKey - if that doesn't work, you might have to have to submit a ticket to have the license revoked and generate a new dossier - that is usually a pretty quick turnaround even with a priority 3 websupport ticket. With the serial number they will validate your using the correct REGKEY as well...