Forum Discussion

Willian_Guilher's avatar
Willian_Guilher
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Sep 22, 2014

User connection disconnected

User are complaining that their connections are disconnected after sometime and they have to reestablish it again. Any ideas what might be going on?  
application delivery
LTM
Yann_Desmarest's avatar
Yann_Desmarest
Icon for Cirrus rankCirrus
Sep 22, 2014

Hello,

 

Can you explain a little bit more please ?

 

Sometimes, It can be due to the TCP Keep-alive timeout.

 

If you have http traffic, it can be that your keep-alive timeout is lower than the one configured on your backend server.