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Forum Discussion

ali_28992's avatar
ali_28992
Icon for Nimbostratus rankNimbostratus
Oct 21, 2008

Upgrade F5 Big-IP 1500 firmware

Hi all.     I have two BIG-IP 1500 one with 9.2.3 firmware and another with 9.1.2 firmware   First I want to know can I failover them via network interface (not R232 interface).   ...
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ecallanan_25855's avatar
ecallanan_25855
Icon for Nimbostratus rankNimbostratus
Mar 05, 2009
IS there anyway to do an upgrade without an active support contract?

 

 

I get this error when I try and perform the software upgrade:

 

 

An active service contract is required for the software you are attempting to install.

 

The license found for

 

does not contain a service check date.

 

If you have a current service contract, please re-activate your product license and resume installation.

 

If you do not have an active service contract, please contact F5 sales.

 

 

Cannot proceed with changes to this product image.

 

 

 

The problem is that we don't actually own the F5s, it is a customer and they have a lab and production environment, production is still in support obviously, but the lab is not. They also have a stipulation that we test EVERYTHING in the lab before deploying to production.