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vikram_96401's avatar
vikram_96401
Icon for Nimbostratus rankNimbostratus
Nov 03, 2008

unable to login to gui

i get the login page and then it gives me the error

 

 

Internal Server Error

 

The server encountered an internal error or misconfiguration and was unable to complete your request.

 

Please contact the server administrator, webmaster@webmaster@BIGIP.corporate.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

 

 

More information about this error may be available in the server error log.

 

Need some clues
  • Try to restart tomcat4:

     

     

    bigstart restart tomcat4

     

     

    If it's still the same, it would be better to create a case with F5 Support.

     

     

    Hum
  • Alright, the best way to do it is a full services restart that should solve the issue

     

     

    The HTTP/S console is normally controlled by 2 processes

     

     

    1. httpd

     

    2. tomcat

     

     

     

    to restart a service execute bigstart restart httpd and bigstart restart tomcat

     

     

    And if you want to cycle all services, just bigstart restart. Before doing or restarting the service please check what the status is, using the bigstart ststus

     

     

    Do check for the logs in /var/log directory for unexpected log messages, this will help if you have to escalate to f5 support