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Forum Discussion

MSZ_221163's avatar
MSZ_221163
Icon for Nimbostratus rankNimbostratus
Jan 15, 2018

Unable to Export ASM Policy

I am unable to export one of the ASM Policy. It is simply showing "could not export". How can I troubleshoot it?   Note: ASM Policy is in Transparent Mode.   Other policies in transparent mode...
ASM Advanced WAF
BIG-IP
security
samstep's avatar
samstep
Icon for Cirrocumulus rankCirrocumulus
Aug 03, 2018

The name of the policy might be a clue - when you export and download the policy from ASM it is converted from mySQL database on ASM into a file and ":" character is illegal in file names. What version of BIG-IP are you using? in version 12.1 the export works fine and the invalid characters are converted into underscore "_" so policy name abc.test.com:1234 becomes abc.text.com_1234

 

a reminder that you cannot use the following special characters in file names (on Windows)

 

\ / : * ? | < > "

 

Avoid using the above characters for any object names or file names.

 

Also check for any errors in /var/log/asm and post here and of course - do raise a Support case with F5!