F5 is upgrading its customer support chat feature on My.F5.com. Chat support will be unavailable from 6am-10am PST on 1/20/26. Refer to K000159584 for details.

Forum Discussion

MSZ's avatar
MSZ
Icon for Nimbostratus rankNimbostratus
Jan 15, 2018

Unable to Export ASM Policy

I am unable to export one of the ASM Policy. It is simply showing "could not export". How can I troubleshoot it?   Note: ASM Policy is in Transparent Mode.   Other policies in transparent mode...
ASM Advanced WAF
BIG-IP
security
samstep's avatar
samstep
Icon for Cirrocumulus rankCirrocumulus
Mar 29, 2020

Reasons for this:

  1. Special characters in policy name
  2. Available disk space on your PC (not on F5). I have just discovered that this error 'ASM Could not export policy' also appears when there is not enough disk space left in your default download location. Check the Downloads folder of your browser and check the available disk space.