Mar 27, 2026 - For details about updated CVE-2025-53521 (BIG-IP APM vulnerability), refer to K000156741.

Forum Discussion

F5LearnerLNR's avatar
F5LearnerLNR
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Jun 01, 2024

Unable to add R Series as Provider in BIGIP NEXT CM

Hi All , I am fairly new to BIGIP NEXT  so are many of you , I am trying to add my R Series Appliance to bigip NEXT CM as a  provider , but always getting the below error   "   DEVICE-00060: Interna...
bigip next
F5LearnerLNR's avatar
F5LearnerLNR
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Jun 02, 2024

Hi Daniel ,

 

Thanks for this detailed explanation and i read this article , and created SAN based certification for webUI , still i could not get rid of this error message  DEVICE-00060: Internal error testing authentication . And you know what even if i  give incorrect credentials it still gives the same error ,  so even if the credetials are right and the device is with  SAN certificate , i still get this error

Daniel_Wolf's avatar
Daniel_Wolf
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Jun 02, 2024

When you check your cert with the openssl , what does it say?

┌──(webserverdude@linux-vm)-[~/Downloads/ssl]
└─$ openssl x509 -in my-rseries.crt -noout -text

It should look like this:

Certificate:
    Data:
        Version: 3 (0x2)
        Serial Number:
           (removed)
        Signature Algorithm: sha256WithRSAEncryption
        Issuer: C = DE, ST = Hessen, L = Bad Vilbel, O = domain.com, OU = IT, CN = my-rseries.domain.com
        Validity
            Not Before: Jun  2 14:11:41 2024 GMT
            Not After : Jul  2 14:11:41 2024 GMT
        Subject: C = DE, ST = Hessen, L = Bad Vilbel, O = domain.com, OU = IT, CN = my-rseries.domain.com
        Subject Public Key Info:
            Public Key Algorithm: rsaEncryption
                Public-Key: (2048 bit)
                Modulus: (removed)
        X509v3 extensions:
            X509v3 Subject Alternative Name: 
                DNS:my-rseries5000.domain.com, IP Address:10.10.10.10
            X509v3 Subject Key Identifier: 
                (removed)
    Signature Algorithm: sha256WithRSAEncryption
    Signature Value: (removed)

This part is important  X509v3 Subject Alternative Name.
In this part you should find the DNS name of your rSeries, the IP Adress or both. DNS must be as DNS and IP must be as IP Address.