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bls9701_10560
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Apr 15, 2009

Timeout settings

Hello,     We have notices that it seems that http sessions appear to timeout more quickly when using the f5 than when using a direct connection to the server. I have done my own testing a...
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settings","id":"message:22238","revisionNum":1,"repliesCount":12,"author":{"__ref":"User:user:8745"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechnicalForum"},"conversation":{"__ref":"Conversation:conversation:22238"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:22238"},"body@stripHtml({\"truncateLength\":200})":"Hello, \n   \n   We have notices that it seems that http sessions appear to timeout more quickly when using the f5 than when using a direct connection to the server. I have done my own testing a...","body@stringLength":"1946","rawBody":"Hello,

\n

 

\n

 

We have notices that it seems that http sessions appear to timeout more quickly when using the f5 than when using a direct connection to the server. I have done my own testing and have seen that side by side, a connection utilizing the alias that passes through the f5 did in fact timeout before another browser session that I had where I logged in directly using the server hostname (and with a different userID to make sure that the sessions were completely separate).

\n

 

\n

 

Here is the error:

\n

 

\n

 

500 Internal Server Error

\n

 

SAP J2EE Engine/7.00

\n

 

\n

 

The Web Dynpro Application 'WebUI' has expired. Restart the application using the Refresh button or via the following link WebUI.

\n

 

Details: No details available

\n

 

\n

 

Again I tested this side by side with and without the f5, so I do not believe it is an application setting.

\n

 

\n

 

I am sure there is a simple setting on the f5 that can address this, but not being an f5 administrator, I will need your help to know what to ask for.

\n

 

\n

 

Along the same lines, we have also seen that when making a large number (50 to 100) of web service calls through the f5 at the same time, some of them will not execute successfully, as opposed to executing the calls using the hostname of an application server where all of the calls are successful. I was thinking this may be some kind of timeout on the f5 side as well.

\n

 

\n

 

These are two completely separate issues, but I would appreciate any advice on either.

\n

 

\n

 

Thanks,

\n

 

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Brian","kudosSumWeight":0,"postTime":"2009-04-15T13:11:29.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:partner","text":"partner","time":"2022-01-24T02:29:45.094-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wy","node":{"__typename":"Tag","id":"tag:sap","text":"sap","time":"2022-01-24T02:29:57.364-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:22238_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1024},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"Hello,

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\n

 

We have notices that it seems that http sessions appear to timeout more quickly when using the f5 than when using a direct connection to the server. I have done my own testing and have seen that side by side, a connection utilizing the alias that passes through the f5 did in fact timeout before another browser session that I had where I logged in directly using the server hostname (and with a different userID to make sure that the sessions were completely separate).

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\n

 

Here is the error:

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500 Internal Server Error

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SAP J2EE Engine/7.00

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The Web Dynpro Application 'WebUI' has expired. Restart the application using the Refresh button or via the following link WebUI.

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Details: No details available

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\n

 

Again I tested this side by side with and without the f5, so I do not believe it is an application setting.

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I am sure there is a simple setting on the f5 that can address this, but not being an f5 administrator, I will need your help to know what to ask for.

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Along the same lines, we have also seen that when making a large number (50 to 100) of web service calls through the f5 at the same time, some of them will not execute successfully, as opposed to executing the calls using the hostname of an application server where all of the calls are successful. I was thinking this may be some kind of timeout on the f5 side as well.

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These are two completely separate issues, but I would appreciate any advice on either.

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Thanks,

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\n

 

Brian","customFields":[]},"Conversation:conversation:22238":{"__typename":"Conversation","id":"conversation:22238","solved":false,"topic":{"__ref":"ForumTopicMessage:message:22238"},"lastPostingActivityTime":"2017-08-30T07:54:32.000-07:00","lastPostTime":"2017-08-30T07:54:32.000-07:00","unreadReplyCount":12,"isSubscribed":false},"ModerationData:moderation_data:22238":{"__typename":"ModerationData","id":"moderation_data:22238","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:22238_1":{"__typename":"Revision","id":"revision:22238_1","lastEditTime":"2009-04-15T13:11:29.000-07:00"},"ForumReplyMessage:message:22246":{"__typename":"ForumReplyMessage","id":"message:22246","conversation":{"__ref":"Conversation:conversation:22238"},"author":{"__ref":"User:user:373919"},"revisionNum":1,"uid":22246,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalForum"},"subject":"Re: Timeout settings","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:22246"},"parent":{"__ref":"ForumTopicMessage:message:22238"},"body":"Hi Brian, the port numbers themselves do not matter, even though SAP's numbering scheme is unique. As to what your network admin is saying, this is correct, you can not make cookie persistence decisions on encrypted traffic without first terminating the SSL traffic on the BIG-IP itself. I'm assuming here that you are not terminating SSL on the BIG-IP but instead letting the SAP servers take care of SSL termination for you.

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\n

 

I would highly recommend moving the SSL certificates to the BIG-IP. The SAP deployment guide (http://www.f5.com/pdf/deployment-guides/f5-sap-dg.pdf) details how to configure the BIG-IP for this. Exporting the SSL certificates is done through the J2EE Visual Administrator tool in SAP. It's very straightforward and takes several minutes. You can then import the certificate to the BIG-IP which will allow your SSL traffic to also benefit from cookie persistence.

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\n

 

If you do this, you would have two options. You can either send the traffic to the NON-SSL SAP instance, in which case traffic would be encrypted all the way to the BIG-IP then unencrypted to the server or you can re-encrypt the traffic after the cookie decision is made and the traffic will be encrypted all the way to the SAP instance. In neither case will the user see anything usual or different. You will see big improvements in server CPU utilization by offloading SSL from the SAP servers and there should be a general improvement in response time as a result. However, the decision is one that you, your network admins and your security team need to make in concert.

\n

 

\n

 

I hope this helps, let us know if you have additional questions. The deployment guide does a fantastic job (I think, but let me know otherwise ;-) ) of describing how to configure SSL off-load in the BIG-IP. For exact instructions on exporting your SSL key and certificate from J2EE Visual Administrator, drop me an email.","body@stringLength":"2035","rawBody":"Hi Brian, the port numbers themselves do not matter, even though SAP's numbering scheme is unique. As to what your network admin is saying, this is correct, you can not make cookie persistence decisions on encrypted traffic without first terminating the SSL traffic on the BIG-IP itself. I'm assuming here that you are not terminating SSL on the BIG-IP but instead letting the SAP servers take care of SSL termination for you.

\n

 

\n

 

I would highly recommend moving the SSL certificates to the BIG-IP. The SAP deployment guide (http://www.f5.com/pdf/deployment-guides/f5-sap-dg.pdf) details how to configure the BIG-IP for this. Exporting the SSL certificates is done through the J2EE Visual Administrator tool in SAP. It's very straightforward and takes several minutes. You can then import the certificate to the BIG-IP which will allow your SSL traffic to also benefit from cookie persistence.

\n

 

\n

 

If you do this, you would have two options. You can either send the traffic to the NON-SSL SAP instance, in which case traffic would be encrypted all the way to the BIG-IP then unencrypted to the server or you can re-encrypt the traffic after the cookie decision is made and the traffic will be encrypted all the way to the SAP instance. In neither case will the user see anything usual or different. You will see big improvements in server CPU utilization by offloading SSL from the SAP servers and there should be a general improvement in response time as a result. However, the decision is one that you, your network admins and your security team need to make in concert.

\n

 

\n

 

I hope this helps, let us know if you have additional questions. The deployment guide does a fantastic job (I think, but let me know otherwise ;-) ) of describing how to configure SSL off-load in the BIG-IP. For exact instructions on exporting your SSL key and certificate from J2EE Visual Administrator, drop me an email.","kudosSumWeight":0,"repliesCount":0,"postTime":"2009-04-22T14:33:31.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:22246_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":773},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"CachedAsset:theme:customTheme1-1737019118463":{"__typename":"CachedAsset","id":"theme:customTheme1-1737019118463","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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