Forum Discussion
mwitt_65218
Nimbostratus
Jun 08, 2009This should not be so difficult.
Hello,
We have F5 ASM v9.4.5 running on a production web app (though very few users use it).
We have Automatic Policy Builder running. A parameter named email was create...
naladar_65658
Altostratus
Jun 08, 2009I haven't used the automatic policy builder that much. You might try turning off the Policy Builder, set the policy to blocking mode and apply it. Then wait a few minutes and try the e-mail form again. Then go to Policy Building > Manual. Select the web application from the drop down list that you are working on and that screen will show you all of the violations. Go through the list and disable the policies that are keeping the web e-mail form from working. Then click "Apply Policy", wait a few minutes and then try the form again. That's the method I used on our web apps and it has worked like a charm.
You might also verify that the "Accept" button for the violation you are trying to accept is working as intended. There are a few rare cases (like when the value is a / sign) that it may not work as intended. I will look that up on AskF5 and see if I can find the solution article on that. Just want to be sure...
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