Forum Discussion

pradeepkumar020's avatar
pradeepkumar020
Icon for Nimbostratus rankNimbostratus
May 03, 2017

This BIG-IP system has encountered a configuration problem that may prevent the Configuration utility from functioning properly

Am having one F5 ig IP APM setup whoich is working fine. But one day when I tried to login into the management console, Its showing the error "This BIG-IP system has encountered a configuration problem that may prevent the Configuration utility from functioning properly.". After login to the console ,its showing the error "The configuration has not yet loaded. If this message persists, it may indicate a configuration problem." And the configuration which we did before is also not there and no options for creating profiles and it's like fresh setup. I searched in google regarding this and done with some steps but got failed. . I powered ON this machine after 2 weeks and got shocked with this behaviour. When I used last time , it is perfect and suddenly happened like this. Will you please help me for troubleshooting this issue.

 

BIG-IP
BIG-IP Access Policy Manager (APM)
cloud
  • Anesh's avatar
    Anesh
    Icon for Cirrostratus rankCirrostratus
    May 03, 2017

    login to cli and run=>bigstart httpd restart

     

  • JG's avatar
    JG
    Icon for Cumulonimbus rankCumulonimbus
    May 04, 2017

    There problem seems to be here:

    net stp /Common/cist { 
    interfaces {
        1.0 {
            external-path-cost 200000
            internal-path-cost 200000
        }
        1.1 {
            external-path-cost 2000
            internal-path-cost 2000
        }
        1.2 {
            external-path-cost 2000
            internal-path-cost 2000
        }
    }
    vlans {
        /Common/external
        /Common/internal
    }
}
net vlan /Common/external {
    interfaces {
        1.2 {}
    }
    tag 4093
}
net vlan /Common/internal {
    interfaces {
        1.1 {}
    }
    mtu 9001 tag 4094
}

    You can try and remove the following:

        1.0 {
        external-path-cost 200000
        internal-path-cost 200000
    }

    and see if it gets loaded:

     tmsh run /sys config load

    No harm in trying but back up the conf file somewhere else first before you do this.

    • abdul_rahman_63's avatar
      abdul_rahman_63
      Icon for Nimbostratus rankNimbostratus
      May 04, 2017

      post the below output from CLI cd /config Config more bigip.license | grep date

       

    • pradeepkumar020's avatar
      pradeepkumar020
      Icon for Nimbostratus rankNimbostratus
      May 04, 2017

      @abdul rahman I directly prepared the setup of version 13 in AWS. When I run the License command I got output Licensed date : 20170330 service check date 20170119 .