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Forum Discussion

SureshP's avatar
SureshP
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Dec 02, 2025

The GSLB pool is providing an incorrect IP to end users

We are encountering an issue where the GSLB pool is providing an incorrect IP to end users ( Its provides gslb IP add ) instead of actual pool member to end user , even though we have disabled gslb pool member

5 Replies

  • That is an interesting issue.  Have you verified there is not another device upstream causing the issue.  Maybe a firewall doing a NAT or another DNS device (Infoblox) with the record?

    • SureshP's avatar
      SureshP
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      Hello Jonathan

      Thanks for your response , however we dont  have any other DNS device with A record.

  • Hi ,

    Is there any DNS caching enabled or your local DNS server already have an entry for this hostname ?


    BR
    Aswin

  • Hello SureshP​ 

    I see we have a few questions from members of our community. I would like to encourage you to respond to these members or provide an update to your post if you have gotten a solution outside of DevCentral. Updating post is helpful to you and other members of the community who may run into this instance in the future. 

    Thank you for being a part of our community! 

    -Melissa 

  • If all GSLB pool members are unavailable, maybe the query is falling through to the local (within BIG-IP) BIND instance. You can check for the offending A-record via the ZoneRunner interface.