Support options for Lab VE and Cloud VE

You can buy annual support for your VE Lab edition. I have a number of licenses and tend to re-new them periodically.

Without a support agreement you're unable to contact F5 support - for example, you want to re-activate a license after re-building your lab and your agreement has run out, you can't have your license reset. (which happens to me periodically)

With support agreement you can contact F5 for assistance, the fact it's a VE Lab shouldn't matter.

I don't have any experience with cloud VE so can't comment.