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jbhpe_254247's avatar
jbhpe_254247
Icon for Nimbostratus rankNimbostratus
Mar 14, 2016

Slow browsing issue on internet and intranet sites using the F5 VIP but on F5 backend is ok

Hi,

 

We have some users who is using the F5 VIP (FQDN) configured on their browsers as their proxy server but having slow connection when they access the internet and intranet sites. But when they try to hard code the backend server (4 backend proxy servers) they can access the sites without no issues at all. The

 

Can you please guide me what are needed to check on F5 to resolve the issue? Could it be the http profile or the protocol client profile? I will really appreciate your help. Please advise.

 

Thanks.

 

5 Replies

  • Hello,

     

    I would:

     

    • Capture the packets using tcpdump.
    • Open the captures in Wireshark. Try using Wireshark's Expert Info feature 'Analyse >> Expert Information'
    • Check for any protocol anomalies: check for TCP windows size, fragmentation, tcp offload settings, etc.
    • Create custom profiles for this service, so you don't disturb other VS.
    • Try tuning the tcp and/or the http profiles.
    • Check the routing between the clients and the F5 VS. And from the F5 to the nodes.
    • You might get stuck, so worth opening a ticket with F5 and include all your investigation work.
    • jbhpe_254247's avatar
      jbhpe_254247
      Icon for Nimbostratus rankNimbostratus
      Hi Gus, Thanks for your reply. Can you please guide me on how to run the tcpdump? From F5 side or client side? What is the recommended command or setup? What are the needed to check when I run the dump on wireshark? Thanks.
    • Gus_135027's avatar
      Gus_135027
      Icon for Cirrus rankCirrus
      Sorry for delay... I've been away..

       

      You can start with the following tcpdump command:

       

      tcpdump -s0 -nni 0.0:nnnp -w /var/tmp/pcap/[filename] host [the virtual server ip] and port [the proxy port e.g. 8080]

       

      E.g.:

       

      tcpdump -s0 -nni 0.0:nnnp -w /var/tmp/pcap/19032016_1120_tcp.pcap host 192.168.1.200 and port 8080

       

      Use a SFTP client like Filezilla to download the capture so you can open it in Wireshark, the capture will be in /var/tmp/pcap/
  • This really depends a lot on your network setup. If possible could write a short description of your networking on both the frontend and backend?