Setup fails due to Domain list error (COMException)

Apparently the request made by the F5 Management Pack UI to query the Active Directory domains fails. This could be caused by multiple reasons, ranging from issues related to firewall, group policy, DCOM configuration settings, etc. To isolate the problem from the F5 Management Pack / Setup, please open up a Powershell command window on your management server (RMS) and run the following script / command (copy/paste):

$domains = New-Object 'System.DirectoryServices.DirectorySearcher' 'objectCategory=Domain'; $domains.FindAll();

You should be getting an output similar to:

Path                                                        Properties
----                                                        ----------
LDAP://DC=mgmt,DC=pdsea,DC=f5net,DC=com                     {systemflags, dc, adspath, iscriticalsystemobject...}

Try also to open the Powershell command prompt as 'Administrator' and run the script above. If you actually get this type of response back, your issue is resolved and it should also work from within the F5 MP setup. But if you don’t than you’ll have to figure out the reason why the Active Directory query fails. The command described above would be almost equivalent to trying to open the Active Directory Users and Computers MMC snap-in from the given management server and try to browse the existing Active Directory locations and objects. You may not have this server feature enabled on the management server, but might help you in troubleshooting.

Julian

(F5 Management Pack)