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Forum Discussion

utahman3431_307's avatar
utahman3431_307
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Feb 09, 2018
Solved

Session deleted due to admin initiated termination on APM 13.1.0.2

I have a number of users connecting to our VPN, and when we moved them from 12.1.2-HF2 to 13.1.0.2 last night, they started getting disconnected every 1-2 minutes. It doesn't just try to reconnect, ...
application delivery
auto disconnect
BIG-IP Access Policy Manager (APM)
devops
v 13.1.0
  • utahman3431_307's avatar
    utahman3431_307
    Feb 13, 2018

    I found the answer thanks to F5 Support. The information about it can be found here: https://support.f5.com/csp/article/K03837405. Basically the session.user.last.logonname variable wasn't set, but I did have the Max sessions per user set to 20. This converted the session limit from a per user to a global limit.

     

    Bad news bears.

     

    I have set the session.user.last.logonname to match the session.user.last.username and it seems to have fixed the issue!

     

utahman3431_307's avatar
utahman3431_307
Icon for Cirrus rankCirrus
Feb 09, 2018

I already have a Severity 1 case open with F5 support as well.