auto disconnect

2 Topics

Session deleted due to admin initiated termination on APM 13.1.0.2
I have a number of users connecting to our VPN, and when we moved them from 12.1.2-HF2 to 13.1.0.2 last night, they started getting disconnected every 1-2 minutes. It doesn't just try to reconnect, it kicks them back out to the login page. Server logs show the following: Feb 9 08:27:40 tmm[18611]: 01490520:5: /Common/access_policy:Common:85ebb6d9: Session deleted due to admin initiated termination. The only thing I can see in edge client logs is this: 4500,4736,Standalone, 48, , 1248, CStandaloneDoc::OnDisconnected, A network error has happened (Session state: 2 Fav state: 3). Trying to reconnect VPN 4500,4736,APPCTRL, 48, \urSmartUpdateEx.cpp, 335, USmartUpdateEx::InstallControl(), Request to install control CLSID:{E0FF21FA-B857-45C5-8621-F120A0C17FF2}, codebase:https://vpn.zionsbancorp.com/public/download/urxhost.cabversion=7150,2018,124,404 4500,4736,APPCTRL, 48, \urSmartUpdateEx.cpp, 335, USmartUpdateEx::InstallControl(), Request to install control CLSID:{E0FF21FA-B857-45C5-8621-F120A0C17FF2}, codebase:https:///public/download/urxhost.cabversion=7150,2018,124,404 I did see these logs too: 2018-02-09,15:14:18:895, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 1401, USmartUpdateEx::ReadInstalledPath(), no entry in registry found for Installer Service 2018-02-09,15:14:18:899, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 1490, USmartUpdateEx::ReadInstalledPath(), expanded path not found for service:F5FltSrv 2018-02-09,15:14:18:902, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 2094, USmartUpdateEx::needUpdate(), Installed path was not found - proceed with update 2018-02-09,15:14:18:906, 4500,4736,Standalone, 48, \m_uac_helpers.cpp, 77, uGetProcessIntegrityLevel(), Running on high integrity level 2018-02-09,15:14:18:909, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 2087, USmartUpdateEx::needUpdate(), running on high integrity level 2018-02-09,15:14:18:913, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 1401, USmartUpdateEx::ReadInstalledPath(), no entry in registry found for Installer Service 2018-02-09,15:14:18:916, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 1490, USmartUpdateEx::ReadInstalledPath(), expanded path not found for service:F5CredMgrSrv 2018-02-09,15:14:18:920, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 2094, USmartUpdateEx::needUpdate(), Installed path was not found - proceed with update 2018-02-09,15:14:18:924, 4500,4736,Standalone, 48, \m_uac_helpers.cpp, 77, uGetProcessIntegrityLevel(), Running on high integrity level 2018-02-09,15:14:18:927, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 2087, USmartUpdateEx::needUpdate(), running on high integrity level 2018-02-09,15:14:18:930, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 1401, USmartUpdateEx::ReadInstalledPath(), no entry in registry found for Installer Service 2018-02-09,15:14:18:935, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 1490, USmartUpdateEx::ReadInstalledPath(), expanded path not found for Service:MachineCertService 2018-02-09,15:14:18:938, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 2094, USmartUpdateEx::needUpdate(), Installed path was not found - proceed with update 2018-02-09,15:14:18:942, 4500,4736,Standalone, 48, \m_uac_helpers.cpp, 77, uGetProcessIntegrityLevel(), Running on high integrity level 2018-02-09,15:14:18:945, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 2087, USmartUpdateEx::needUpdate(), running on high integrity level 2018-02-09,15:14:18:948, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 1401, USmartUpdateEx::ReadInstalledPath(), no entry in registry found for Installer Service 2018-02-09,15:14:18:952, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 1490, USmartUpdateEx::ReadInstalledPath(), expanded path not found for Service:F5InspectorService 2018-02-09,15:14:18:955, 4500,4736,Standalone, 48, \urSmartUpdateEx.cpp, 2094, USmartUpdateEx::needUpdate(), Installed path was not found - proceed with update 2018-02-09,15:14:18:959, 4500,4736,Standalone, 0,,,, Checking for newer version... not found! Has anyone else seen this issue? It sounds like something isn't getting installed properly and by the time the F5 looks for it the user gets disconnected.
Solved
utahman3431_307
Jun 02, 2023 Place Technical Forum
1.2KViews
0likes
3Comments
Time based VPN restriction
Hi All, Our users Authenticate from Active Directory. We have custom software and DB for storing users info and credential. For example : User A : vpn enabled user and AD group X and work time 8-9 AM User B : vpn enabled user and AD group Y and work time 11-12 AM User C : vpn disabled user and AD group Z and work time 5-9 PM Also we have web service we can call the web service get information about users We want do with APM; 1- Time based VPN session (APM will get info from DB or use webservice) and assign recourse the client 2- we want sent email alert to the active users before the work time finish and AutoDisconnect them when worktime finished how can i do this regards zafer
zafer
Apr 21, 2016 Place Technical Forum
401Views
0likes
7Comments