ServiceNow LB settings - cookie, glide_user_route

Question

Hi, &nbsp;We have a F5 as the LB for our ServiceNow On-prem solution. For the moment we have issues with the load-balancing and how F5 are routing our user requests. Anyone out there that could guide me how to setup the basic LB. Best practice to use iRule / Polices for the Persistence type Cookie hash with Servicenow glide_user_route value. &nbsp;Please help! As of now F5 routes 90% to only one node in the Pool.&nbsp;/Gustav

nag · Answer

Here are the resources to get to know more about Cookie hash persistence&nbsp;https://support.f5.com/csp/article/K6586&nbsp;https://youtu.be/M9pxTlvUMOM&nbsp;Hope this helps.&nbsp;Regards,Nag

gustav · Answer

Thanks, do you have Servicenow on-prem yourself? Im very intresting in if you or any other using iRules for this or OOB F5 persistence table config....

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ServiceNow LB settings - cookie, glide_user_route

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