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Forum Discussion

OM's avatar
OM
Icon for Altocumulus rankAltocumulus
Nov 30, 2015

RSA Prompt page for PIN reset confirmation

Hi,
We are using RSA + AD in order to authenticate users that access to a web server. We are trying to force these users to change their PIN at first access.
We are getting a prompt to confirm the reset "Are you ready to enter a new PIN?". If we chosse No, the PIN is not changed.
Is there any way to bypass that prompt and force the Yes answer?

thanks.

O.
![Image Text](/Portals/0/Users/214/78/69078/2015-11-3015-02-07.png)
application delivery
BIG-IP Access Policy Manager (APM)

1 Reply

  • Cody_Green's avatar
    Cody_Green
    Icon for Employee rankEmployee
    Dec 01, 2015

    I'm not aware of a way to bypass this option as it's built into the RSA SecurID process. Are you using RSA Authentication Manager? If so, you may want to force all new users to hit the Self Service Portal which would force the PIN change.