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RMD's avatar
RMD
Icon for Nimbostratus rankNimbostratus
Mar 29, 2021

root password recovery on VE with remote authentication

I'm trying to reset the root password on a VE LTM. When I try to go to the GUI, I get a 500 gateway error. When I try to log in via SSH, my password doesn't work. I can reboot into single user mod...
authentication
big-ip
centos
security
ve
chrros95's avatar
chrros95
Icon for Cirrus rankCirrus
Aug 10, 2022

As I had same same issue, I woul like to share my solution; even though I stumbled about it on an appliance. In my case I've mixed up the recovery for RAID and non-RAID.  I had to use guide for non-RAID https://support.f5.com/csp/article/K35811337 which involves mounting the config and var partition before changing the root.