Mar 27, 2026 - For details about updated CVE-2025-53521 (BIG-IP APM vulnerability), refer to K000156741.

Forum Discussion

RMD's avatar
RMD
Icon for Nimbostratus rankNimbostratus
Mar 29, 2021

root password recovery on VE with remote authentication

I'm trying to reset the root password on a VE LTM. When I try to go to the GUI, I get a 500 gateway error. When I try to log in via SSH, my password doesn't work. I can reboot into single user mod...
authentication
big-ip
centos
security
ve
chrros95's avatar
chrros95
Icon for Altostratus rankAltostratus
Aug 10, 2022

As I had same same issue, I woul like to share my solution; even though I stumbled about it on an appliance. In my case I've mixed up the recovery for RAID and non-RAID.  I had to use guide for non-RAID https://support.f5.com/csp/article/K35811337 which involves mounting the config and var partition before changing the root.