Forum Discussion
cgallimore_1748
Dec 29, 2015Nimbostratus
Remote desktop resource not clickable on full webtop
I ran into an issue today with a user that once they logged into the full WebTop they were unable to click any of the RDP resources, or in other words it did nothing when they clicked on the link. I ...
Lucas_Thompson_
Historic F5 Account
First thing in Web App debugging for the symptom of "I click something in a web page but nothing happens" is to make JS errors visible so you can see if some browser run-time execution problem is causing the trouble.
- IE: Tools => Internet Options => Advanced => Display a notification about every script error
- FF: Menu => Developer => Toggle Tools => Console
- Chrome: Menu => More Tools => Developer Tools => Console
Try that to see what's actually going on when you click it and nothing happens.
Lucas_Thompson_
Dec 30, 2015Historic F5 Account
OK.
Next step is to use some developer tools like HTTPWatch, IE F12 developer tools, Paros, Fiddler, iRules logging on HTTP_REQUEST, ssldump packet capture, or whatever you like to see what HTTP requests occur when clicking the item.
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