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Sheetal_43349's avatar
Sheetal_43349
Icon for Nimbostratus rankNimbostratus
Aug 21, 2018

RDP Tunnel icons unavailable in windows 10

Hello,

 

I have created a regular APM with 2 FA and after authentication, user gets icons to terminal services as "RDP Tunnel". It is working fine on Windows 7/ IE browsers. But when we access the service in windows 10 EDge Browser, the page after authentication is all blank. There are no icons of any TS RDP .

 

Is there any compatibiltiy issue or some configuration which might fix it.

 

Please advise.

 

Regards Sheetal

 

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  • Stanislas_Piro2's avatar
    Stanislas_Piro2
    Icon for Cumulonimbus rankCumulonimbus
    Aug 21, 2018

    In versions TMOS 12.X and earlier, only NSAPI and ActiveX mode was supported for RDP.

     

    • ActiveX is only supported on IE
    • NSAPI was available for Firefox, chrome. those browsers doesn't support anymore this feature.
    • Edge never supported both modes.

    Starting with TMOS 13.0, a new mode "Native" support RDP on any browser and requires a MS-RDP client available on Windows 7, 8.X, 10, Mac OS X and IOS.Requires anmstsc update on Windows 7.