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Anzine321's avatar
Anzine321
Icon for Altocumulus rankAltocumulus
Oct 26, 2023

PTR record not resolved

hi expert i have a issue on gtm ptr record not resolved i used gtm nslookup and ptr work properly but when i tried on client nslookup got timeout i dump using client ip and no respons on gtm any...
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Samir's avatar
Samir
Icon for MVP rankMVP

What do you mean by client lookup? please share the full details.

Anzine321's avatar
Anzine321
Icon for Altocumulus rankAltocumulus
Oct 26, 2023

on my pc >> ip listener f5 

nslookup ip address and i got timeout but on gtm i got result record

  • Samir's avatar
    Samir
    Icon for MVP rankMVP
    Oct 26, 2023

    It seems connectiviy is not there. Are you able to GTM listner from your PC? 

    Try this to verify the conenctiviy.

    nslookup www.abc.com GTMlistnet

i.e 
nslookup www.google.com 10.10.10.10

    Here 10.10.10.10 is GTM listner IP address. If this works then setup is good else check the GTM setup.