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ricmik_77400's avatar
ricmik_77400
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Feb 19, 2009

Problems with RSA authentication

Hello!

 

 

Some of my users are getting "access denied" errors when logging in with their RSA SecurID tokens, even though they are using the correct token and PIN-code.

 

Are there any logs with information about why the logon attemt whas denied?

 

All I can see from the logon report is:

 

 

Auth typersa_securid_auth_func

 

Doing RSA Authentication 0 0 0 0 0

 

Access denied.0
  • Hi,

     

     

    What do the logs on your RSA server say? I would check those first to see what it thinks of the auth attempts.

     

     

    Cheers,

     

    Mal