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Forum Discussion

alexmetal_3479's avatar
alexmetal_3479
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Feb 13, 2012

Outlook Anywhere and ActiveSync monitors showing down

Hello,     We're configuring our LTM to load balance our Exchange 2010 environment. Everything on the template is working so far, except the pools for Outlook Anywhere and ActiveSync are showing...
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bbolling_8516's avatar
bbolling_8516
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Aug 16, 2012
Looks lke the problem may be with the authentication method. The F5 software uses basic authentication to establish the connection. Since many organizations use NTLM with OA, this results in the monitor not passing authentication despite having the correct credentials. I found 2 options that worked.

 

 

1. Change the response string from "200 Success" to "Unauthorized"

 

2. (Lass favorable to many) Change your OA accepted authentication method from NTLM to Basic.

 

 

I hope this helps someone out there avoid some frustration!