OpenText EIM Redirect Issue

So the issue is that the Content Server talks to another because that is where directory services in running. After the directory services application checks to make sure there is a valid user, it should return the client to the content server. According to OpenText is that the FDQN for content server is in a .local domain, it then talks to directory services which is also in the same .local domain. But the original URL is the company.com. So when the reply go back to the client, it is only referencing the .local domain.

From the sniffer trace, I can see the following:

1. Client sends a request to the Content Server

    

2. Whenever we call Content server, it communicates to directory services server for authentication.

    

3. The directory services server sends a request to the Client for authentication

    

4. Client response back to the directory service server with creditentials

    

5. The directory services server checks the Active directory for the user existence and roles.

    

6. The archive server send a 302 redirect to .local:443/OTCS/livelink.exe to client to continue back to the Content Server, instead of sending .company.com/OTCS/livelink.exe

    

The server team built a Apache reverse proxy to replace the F5 as a test. The results came back that the application works as expected. I am going to try to do a sniffer trace with that later today.

I tried to use the Proxy Pass irule to emulate the functions but it is still doing the behavior above.