Forum Discussion
unrealmedia_953
Nimbostratus
NimbostratusOffice Communicator Tunnel failing
I have configured our firepass to open a network tunnel for OC to run through. I get it working on my desktop but not on other computers. The tunnel will say connected on my desktop and provide a list of the OC server and exchange servers with the ports and i can connect and it will work. But when i attempt from a different computer it will connect but not produce any connection info and it will not show any connection data.
Any ideas on how the tunnel should look?
Mike_HoCirrus
When you sign in to Communicator do you specify the server or just the sign-in address? If the latter be sure you're able to do your SIP DNS queries through the tunnel to find your OCS. Just a thought there. Maybe do an 'ipconfig /flushdns' on your computer and try again and see if it still works for you. If not then it could be a service location issue.
Can you be more clear as to what the it is when you say:
"it will connect but not produce any connection info and it will not show any connection data"
unrealmedia_953Michael23, a little more info for you..
on the tunnel that pops up in the separate window, It will do the whole connection and then the 2 other tabs for it. If i click on the arrow to show more details it will list the exchange server and then the OC server and the ports that are connected on the tunnel and then it will work. BUT the catch is when i attempt from another computer it will not show any of the connection info as the first computer will.. I can try to get some screens caps of this window if needed...
And it only wants the sign in address.
I will attempt your dns fix and repost.- Mike_HoIs it an application access or network access tunnel? If the former is it a dynamic or static tunnel? If the latter do you use global or group-specific IP filters and could they be the cause of the problem? Just some things to think about.