off topic: monitor question.. what uses less resources on the bigip

From what I have read between the lines, I feel that F5 is afraid of loosing out on support contracts if the forum does as well as this one. The reason I feel this way is because several people have asked without a really good response from F5 why it can't be done.

 

 

With the state of F5 support at the moment, you would think they would work hard to get this LTM forum going as soon as possible. Not that F5 support is bad, they have a lot of really great staff members. However, these guys are overloaded with support tickets. If I remember correctly F5 as a whole has almost doubled sales from last year. It takes days to get a return call on the most critical issues. I couldn't imagine how long it would take for a basic info request. I have even made the recommendation that F5 require support contracts to access the proposed LTM forum. That would save their sales income and make all of us happy.

 

 

They would win in that scenario because most of the questions would be answered by peers rather than F5 phone support. There is no telling how much money they could possibly save. Think about that for minute... I apologize for the long winded message but as you can tell I am a little frustrated with F5 support. It is very expensive with very little return. Ask f5 was great five years ago now its old and the search engine is way under par.

 

 

I love the products and the company. They have a great product which means they have great people from top to bottom. I guess thats why its so frustrating that they can't see the benefit of a LTM forum and the return it could provide.

 

 

 

Have a great weekend!