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NTP fails with Windows Server
If when doing "ntpq -np" you see the same outpu then can you do the change as per the article also on the windows servers as you have configured the F5 to say that it wants ma stratum 16 but maybe the windows server does not honor this. Also read and follow this article for any other issues:
https://support.f5.com/csp/article/K10240
Also just in case manually set the time on the F5 to be close to the NTP server as if the offset is too big they may not sync:
https://support.f5.com/csp/article/K3381
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