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MTroyB's avatar
MTroyB
Icon for Altostratus rankAltostratus
Jul 08, 2022

New 11800's, one cannot be accessed by Web, but SSH works

Installed (4) new f5's and 3 out of 4 can be accessed through secure web, ssh etc to start initial configuration. The 4th one however cannot be reached by secure web, but it CAN connect to CLI (Of co...
security
Daniel_Wolf's avatar
Daniel_Wolf
Icon for MVP rankMVP
Jul 10, 2022

Hi MTroyB,

first of all, you should check whether traffic arrives on the management interface.

tcpdump -i mgmt port 443

If no traffic arrives, check on the firewall (or other upstream device) in front of your BIG-IP.

If traffic arrives, you can check status of the httpd and tomcat service.

bigstart status httpd
bigstart status tomcat

 If they are not running, you can restart them.

bigstart restart httpd
bigstart restart tomcat

Also check all relevant logs in /var/log/ .

KR
Daniel

  • MTroyB's avatar
    MTroyB
    Icon for Altostratus rankAltostratus
    Jul 12, 2022

    Thank you, I will perform these steps.