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jefitraabdu's avatar
jefitraabdu
Icon for Nimbostratus rankNimbostratus
Nov 24, 2024

Management IP F5 cant be accessed

Good day everyone. I want to ask so there is an f5 box from my user where when I try to access the GUI and CLI box there is a problem where sometimes the management IP can be accessed, sometimes it can't be accessed. does anyone know what's wrong?

Thank You.

  • Hi jefitraabdu

    Can you provide more information? When you lose access, for example, if you run a ping do you get any response?

    It may be a network problem rather than the f5 equipment itself. Is it a physical device? Is it in a virtual environment?

    • jefitraabdu's avatar
      jefitraabdu
      Icon for Nimbostratus rankNimbostratus

      Hello JoseLabra,

      i try to ping management ip via cmd and it reply, also i use a physical device and right now i use os version 14

      • JoseLabra's avatar
        JoseLabra
        Icon for MVP rankMVP

        ok, please check the following article and check the daemon and httpd logs


        https://my.f5.com/manage/s/article/K16197

        log via cli and check this dir

         

        /var/log/daemon.log
        /var/log/httpd/httpd_errors

        Maybe some process its was restart.

        if you can shared the log for help you

  • Depending on your situation, is it inaccessible via Ping, or only HTTPS and SSH?

    I suggest checking the following:

    1. Check your network connectivity (physical connections, patch cords, etc.). If you have a firewall between your client and your F5, review the firewall policies and logs.
    2. Check your monitoring system to see (The F5 status (CPU, memory and ...) at that time, which is not accessible) if SNMP is configured.
    3. Enable one of the F5 interfaces (other than the management interface) for GUI and CLI access, then test your connectivity.
    4. Review your configuration and the current TMOS version using BIG-IP iHealth Diagnostics tools.