Forum Discussion
CraigM_17826
Altocumulus
Feb 10, 2010MAC support for Remote Desktop
HI all,
some of our more senior managers have purchased iMACs for working from home. Of course we in IT were not told of this until they tried to connect to our firepass. What sort of s...
Don_Ryles_52501
Nimbostratus
Feb 10, 2010Hi Craig,
I can't help you on any specifics of the iMAC but I've played around quite a bit getting OSX / RDP access working if that is of any use to you.
Obviously under OSX the activeX terminal server access is not an option so it needs to be an RDP session created through an app tunnel.
What we've done is to use a pre-logon sequence to check for it being MacOSX and to ensure that the MS RDP client is in /Applications and also the "company" RDP settings file is there. If it is then we give the user a custom webtop containing a link to the app tunnel defined. If no RDP client or settings file then we throw them into another webtop where they can download a package containing the files.
Macs don't seem to be able to handle using any other loopback address except 127.0.0.1 and although the app tunnel definition gets assigned a different loopback address the Java setup seems to cope with using the Mac default. You only really see this happening if you have the Java console open.
I've attached a screenshot of the app tunnel setup showing the way in which we call our "Company Remote" RDP settings file. For our PCs as they get different custom webtops they gain access to different RDP access arrangements.
Incidentally if you have people trying to use Firefox 3.6 then there is a yet to be released hotfix available to get the F5 plug-ins to work. I logged a support call and was given the information.
Good luck!
Kevin
Recent Discussions
Related Content
DevCentral Quicklinks
* Getting Started on DevCentral
* Community Guidelines
* Community Terms of Use / EULA
* Community Ranking Explained
* Community Resources
* Contact the DevCentral Team
* Update MFA on account.f5.com
Discover DevCentral Connects
