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T31's avatar
T31
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Jan 31, 2024
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License reactivation issue on BIG-IQ DCD Node.

After reactivating my DCD node license, my service check date shows Jan 29, 2023. I ran preUpgradeCheck script on BIG-IQ CMGMT and got this error message: "Re-activate the licenses on the DCD node ...
  • T31's avatar
    Jan 31, 2024

    I did query on F5 license server and i the following reply

    # Service and Warranty Information

    #-------------------------------------------------------------------

      Entitled Service      : 01-30-2020 - 01-29-2023 

      Warranty End Date     : 01-22-2021

      License Time Limit    : N/A

     

    Looks like my active support contract already expired. But the license is forever. 

    In this doc i read https://my.f5.com/manage/s/article/K93101019#link_01

    "A system with an active support contract is considered entitled until such time as the contract expires.  When a support contract expires, the system is not entitled to support until the contact is renewed

    Major software upgrades are only supported for entitled systems and require relicensing the BIG-IP system. Minor upgrades do not require relicensing."

    My question is do i need to renew support contract to upgrade from 8.1.0 to 8.3.0? Is this minor or major upgrade?