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Forum Discussion

Anthony's avatar
Anthony
Icon for Nimbostratus rankNimbostratus
Dec 07, 2018

License locked

We suffered a problem with one of our VE F5's the other day and it has meant I need to re-activate the license. When I try it says that it is already in use. I have gone through the F5 info request and it shows " Base RegKey : (Locked) BIG-IP"

 

It says to contact technical support but I cannot find an email for them. Anyone have an address for them?

 

Thanks Ant

 

devops
LTM

1 Reply

  • Anthony's avatar
    Anthony
    Icon for Nimbostratus rankNimbostratus
    Dec 07, 2018

    Finally found a phone number, they unlocked it for me so all is good again.