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Forum Discussion

Sil's avatar
Sil
Icon for Nimbostratus rankNimbostratus
Jul 17, 2017

iRule How to log Access Policy error messages

We use the BIG-IP (version 11) APM module to provide single sign on for a special web portal. Some of our users report issues with it, especially the error message "Access policy evaluation is alread...
application delivery
BIG-IP Access Policy Manager (APM)
iRules
P_K's avatar
P_K
Icon for Altostratus rankAltostratus
Jul 18, 2017

This 

Access policy evaluation is already in progress for your current session
happens when there is already a session that is trying to become active which means a user is in process authenticating to your whatever authentication you're using through your Access Policy. I would suggest you to check your inactivity timeout (default 15mins) and sometimes it throws above kind of pages, (When users sit idle for 15mins).

Did you try if the issue persist by removing the user session from "Manage Sessions" page.

Note: Do not do this during business hours, users might complain.
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