IControl error .......

Are you using latest version of EM, If not upgrade to latest version else open case with F5 support.

I am having this exact issue.

Original Version: EM 3.1.0 Build 1757.0 Final -Upgraded to EM 3.1.1 Build 40.0 Final; installing on a new Boot location.

When I try to rediscover the devices, I get the error: iControl error: 'Unexpected exception type. Message: icontrol did not return the same number of certificate bundles for bundle filenames'

Trouble-Shooting: -Old devices discovered and tried to re-discover; no dice. -Added the same "Trust Device Certificates", as the other LTM / GTM's -Added the same "CA Bundle". -EM rebooted.

Bueller..Bueller... :)

Hi Shaun,

I've got the same problem here with the latest version of Enterprise Manager (EM 3.1.1 Build 40.0 Final). Did you get it fixed?

Regards,

Frans

Sorry for the delayed response.

I haven't found a solution. I played with a few more ideas a few days after I posted my question, but no dice.

I'd love to get an answer. :)

Shaun

I've solved the problem for us by upgrading Enterprise Manager from Hotfix 4 to 5.

We think that the upgrade did something (flushing old entry's) in the database....

Frans

I upgraded but still received the error, the Database was corrupted; Sol14226 fix my problem.

Sol14226: Performing a wipe of the Enterprise Manager MySQL databases https://support.f5.com/kb/en-us/solutions/public/14000/200/sol14226.html

1. Log in to the Enterprise Manager command line.
2. Stop the Enterprise Manager services by using the following command: bigstart stop
3. Delete the statistics database using the following command: rm -f /shared/em/mysql_shared_db/f5em_extern/*
4. Recreate the statistics database using the following command: /etc/em/f5em_extern_db_setup.sh
5. Recreate the main database using the following command: /etc/em/f5em_db_setup.sh
6. Restart the Enterprise Manager services using the following command: bigstart start
7. Use the following tail command as the Enterprise Manager initializes. tail -f /var/log/em You should see the system checking each database table, and when the process has finished, you will see the following message: Completed statistic tables error check

I was in the good direction that it was something in the database, but you've made the answer complete Shaun! Thank you!