For more information regarding the security incident at F5, the actions we are taking to address it, and our ongoing efforts to protect our customers, click here.

Forum Discussion

M_2's avatar
M_2
Icon for Altocumulus rankAltocumulus
Apr 21, 2015

IControl error .......

Hello Team,   I see below error message in the EM , any idea how to fix the error ?   iControl error: 'Unexpected exception type. Message: icontrol did not return the same number of certificat...
Shaun_Simmons1's avatar
Shaun_Simmons1
Icon for Altostratus rankAltostratus
Jan 08, 2016

I upgraded but still received the error, the Database was corrupted; Sol14226 fix my problem.

 

Sol14226: Performing a wipe of the Enterprise Manager MySQL databases https://support.f5.com/kb/en-us/solutions/public/14000/200/sol14226.html

 

  1. Log in to the Enterprise Manager command line.
  2. Stop the Enterprise Manager services by using the following command: bigstart stop
  3. Delete the statistics database using the following command: rm -f /shared/em/mysql_shared_db/f5em_extern/*
  4. Recreate the statistics database using the following command: /etc/em/f5em_extern_db_setup.sh
  5. Recreate the main database using the following command: /etc/em/f5em_db_setup.sh
  6. Restart the Enterprise Manager services using the following command: bigstart start
  7. Use the following tail command as the Enterprise Manager initializes. tail -f /var/log/em You should see the system checking each database table, and when the process has finished, you will see the following message: Completed statistic tables error check