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Forum Discussion

JCK_171200's avatar
JCK_171200
Icon for Nimbostratus rankNimbostratus
Sep 22, 2014

iApp for VMware View Config Issue?

Hi all, really new to F5 so forgive my noobness :)   F5 BIG-IP running 11.4.1 build 647. Loading balancing vmware view connections for a View 5.2 environment. Users are sporadically having an is...
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iApps
Greg_Crosby_319's avatar
Greg_Crosby_319
Historic F5 Account
Sep 22, 2014

I would install the latest (HF4) Hot Fix for 11.4.1. The release notes indicate a few View related fixes that might resolve the issue you described. Black screen indicates a PCoIP protocol issue, try running a TCP dump on the BIG-IP for tcp/udp 4172 from the BIG-IP to the virtual desktop to verify connection requests are making it form the BIG-IP to the virtual desktop. You should see a tcp 4172 connection directly after view client pool selection. Shortly after, you should see a stream of udp 4172 requests from BIG-IP to virtual desktop. Verify UDP port 4172 from the client to the BIG-IP is open on equipment between client and BIG-IP virtual server address.