iApp for Exchange CAS Load balance Method Doesn't Works for OWA Pool

Hi HCYeoh,

The OWA section of the iRule looks for an APM session header to persist the connection on (which we create on the APM, so you will not have it) and if it fails, it inserts a BIG-IP cookie into the response. The cookie contains the OWA pool member IP address in encoded format: https://support.f5.com/kb/en-us/solutions/public/6000/900/sol6917.html

Subsequent client requests including this cookie will always be persisted to the same Exchange server.

Are all the pool members in your OWA pool active (green)? Which load balancing method are you using on the OWA pool? Can you confirm that multiple clients are gettting the same BIG-IP cookie value from LTM?

thanks

Mike