Forum Discussion

Tim_Vaudt_11296's avatar
Tim_Vaudt_11296
Icon for Nimbostratus rankNimbostratus
Jun 06, 2012

HTTP 500 Internal Server Error from iControl on LTM 10.2.0

When sending a SOAP request to the F5 API using a perl script to connect to the API to query for a list of LocalLB/VirtualServer members, the F5 is returning a 500 Internal Server error. The XML/SOAP...
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iControl
John_Gruber_432's avatar
John_Gruber_432
Historic F5 Account
Jun 06, 2012
It is a wiki. Use:

 

 

![code!] Your code here ![/code!]

 

 

 

Hope that comes through formatted properly.

 

 

As for the ticket.. look at /var/log/httpd/httpd_errors and see if you see:

 

 

 
FastCGI: server "/usr/local/www/iControl/iControlPortal.cgi" (pid XXX) terminated due to uncaught signal '6' (Aborted)
FastCGI: server "/usr/local/www/iControl/iControlPortal.cgi" restarted (pid XXXX)

 

 

That proves it is a service issue. Reopen the ticket and 'lead' with that error message.

 

 

If you are in AZ, is J. Bartlett your F5 engineer? You might want to drop him an email with your ticket number. If you are getting an incorrect response from support your local team is the right way to go.