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Eric_Marquez_25's avatar
Eric_Marquez_25
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Feb 08, 2016

How to recover from sol13116 interfaces unpopulated

I have a HA pair of Viriron's that have encountered this issue. All interfaces are reporting Unpopulated. I was doing an upgrade from 11.2.1 to 11.5.3 HF2. When the device came backup it was unabl...
BIG-IP
devops
iControl
unpopulated interfaces
Eric_Marquez_25's avatar
Eric_Marquez_25
Icon for Nimbostratus rankNimbostratus
Feb 09, 2016

I figured it out, I was able to force device online again from being offline. This seems to be the root issue. Once I did that I was able to enable the physical interfaces again and bring up the cluster. I tried this once before but the online options was grey at the time. In my troubleshooting I did enable the cluster again even though it was enabled already.

root@(LB1)(cfg-sync Disconnected)(/S1-green-P:ForcedOffline)(/Common)(tmos) show net interface default 1/1.1 all-properties

------------------------------------------------------------------------------------------------------------------------
Net::Interface
Name   Status           Mac-Addr   MTU  Bits  Bits  Pkts  Pkts  Mcast  Mcast  Drops  Drops  Errs  Errs  Colli  Media   Flow  Trunk    Aggreg
                                          In   Out    In   Out     In    Out     In    Out    In   Out  sions          Ctrl
------------------------------------------------------------------------------------------------------------------------
1/1.1    miss  00:0a:49:b6:dc:48  9198     0     0     0     0      0      0      0      0     0     0      0   none  tx-rx    SU1  detached

root@(LB1)(cfg-sync Disconnected)(/S1-green-P:ForcedOffline)(/Common)(tmos) show sys cluster all-properties

-----------------------------------------
Sys::Cluster: default
-----------------------------------------
Address                 10.x.x.73/28
Availability            available
State                   enabled
Reason                  Cluster Enabled
Primary Slot ID         1
Primary Selection Time  02/08/16 18:47:42

  -------------------------------------------------------------------------------------------------------
  | Sys::Cluster Members
  | ID  Address  Availability  State     Licensed  HA              Clusterd  Reason
  -------------------------------------------------------------------------------------------------------
  | 1   ::       available     disabled  true      forced-offline  running   Run, HA TABLE forced offline
  | 2   ::       unknown       enabled   false     unknown         shutdown  Slot powered off or empty