Forum Discussion
AltostratusHow to Perform a Password Recovery on BIG-IQ 6.1.0 VE
Okay, I found a solution to this problem and I will post the steps below in case anyone else runs into trouble.
Sequence of events that worked for me:
- Reboot the system.
- Boot into single-user mode (same way as stated in initial question)
- Type "passwd root"
- Set the new passworld
- Type "mount -a"
- Now, instead of typing "restart" type "exit".
Once everything came back up I was able to sign in with the root password I just set and then I went ahead and changed the admin password as well.
MVPyou mention normal login screen, is that the webgui? if so, can you login with the root account on the CLI? and from there change the admin login?
AltostratusHello,
Sorry, I should have been more specific. When I reboot and get back to the login prompt at the CLI and try to log into root it states that the password is incorrect.
- boneyard
ah that is a shame, i never performed this on biq-iq, but on big-ip the method changed starting from 14.1, this might also be the case for big-iq, but not sure
https://support.f5.com/csp/article/K23220345
- JacobBennett
Sadly this also does not work. I think I may have to start from scratch here. Thank you for your help!
- boneyard
last thing to make sure, you are booting in the bootslot which you selected to change the password on?
