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Tan_Sal_137877's avatar
Tan_Sal_137877
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Nov 17, 2013

How to check the support id.

Hi Guys,   I am new for F5. Dome times users can able to access our clients network from outside. User provides us a support id. Now my query is how to check this support id in LTM and allow that ...
application delivery
devops
iApps
iCall
iControl
iRules
Mike__Maher_108's avatar
Mike__Maher_108
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You need to go into Security > Application Security > Reporting > Request. There should be a field towards the bottom that allows you to search for the support ID. Allowing the traffic will depend on what violation it is tripping.

 

Mike__Maher_108's avatar
Mike__Maher_108
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Nov 20, 2013
There is also a very good article series here on devcentral that goes over ASM, you may want to read through those as well. It is a 10 part series and they are up to part 6, here is the link to the 1st part https://devcentral.f5.com/s/articles/the-big-ip-application-security-manager-part-1-what-is-the-asm