F5 is upgrading its customer support chat feature on My.F5.com. Chat support will be unavailable from 6am-10am PST on 1/20/26. Refer to K000159584 for details.

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  • I think the led status differs based on the platform type and the mediatype configured.

     

    Without light means no link. With Amber light it's 1Gbs and Green means 10Gbs from what I recall. You can look for your platform articles and confirm it.