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MVP

May 04, 2022

How to change ACL forbidden page?

Hi guys I need your help !

our customer want to change ACL forbidden page, they want to display their customer page

please let me know if you know how to configure that

thank you!!!

application delivery

Nikoolayy1
May 05, 2022
Then how are you using ACL as this is APM feature ?

https://techdocs.f5.com/kb/en-us/products/big-ip_apm/manuals/product/apm-network-access-13-0-0/3.html

https://community.f5.com/t5/technical-forum/apm-l7-acl-error-page-for-network-access-cannot-be-displayed-on/td-p/47008

For custom responce you may use ACCESS::respond with events ACCESS_ACL_DENIED, ACCESS_POLICY_COMPLETED

https://clouddocs.f5.com/api/irules/ACCESS__respond.html

If you are using just LTM then maybe an irule or packet is blocking your traffic. For packer filters you can't change the page but for irules:

https://support.f5.com/csp/article/K14702105

Please in the future investigate and formulate your question with more detail if you want proper assistance. If you need some help getting familiar with F5 I suggest the getting started videos and F5 operations guides for different modules (LTM, GTM , APM etc.)

PSFletchTheTek
MVP
May 04, 2022
Are you using APM?
Can you put a redirect in its place? Is the customer page already in existance or do you need to build that as well?
- neeeewbie
  MVP
  May 04, 2022
  Hi thank you for your warm attention
  
  I using only ltm ,,,
  - Nikoolayy1
    MVP
    May 05, 2022
    Then how are you using ACL as this is APM feature ?
    
    https://techdocs.f5.com/kb/en-us/products/big-ip_apm/manuals/product/apm-network-access-13-0-0/3.html
    
    https://community.f5.com/t5/technical-forum/apm-l7-acl-error-page-for-network-access-cannot-be-displayed-on/td-p/47008
    
    For custom responce you may use ACCESS::respond with events ACCESS_ACL_DENIED, ACCESS_POLICY_COMPLETED
    
    https://clouddocs.f5.com/api/irules/ACCESS__respond.html
    
    If you are using just LTM then maybe an irule or packet is blocking your traffic. For packer filters you can't change the page but for irules:
    
    https://support.f5.com/csp/article/K14702105
    
    Please in the future investigate and formulate your question with more detail if you want proper assistance. If you need some help getting familiar with F5 I suggest the getting started videos and F5 operations guides for different modules (LTM, GTM , APM etc.)