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Forum Discussion

Sulaiman_85782's avatar
Sulaiman_85782
Icon for Nimbostratus rankNimbostratus
Aug 12, 2014

GUI Connection lost to device

Hi   I have a scenario where some of my devices that is setup in our DMZ environment, periodically looses connection to the GUI but not the CLI. The connection is lost on the GUI for about 2mins a...
BIG-IP Access Policy Manager (APM)
management
security
Sudheer_Nair_88's avatar
Sudheer_Nair_88
Icon for Cirrus rankCirrus
Aug 14, 2014

Check if http or tomcat daemon have restarted, once you observe the trouble again. Could be a memory issue.

 

If the two daemons are up and running for long time, try restarting them.

 

Sulaiman_85782's avatar
Sulaiman_85782
Icon for Nimbostratus rankNimbostratus
Aug 15, 2014
Hi Sudheer I have checked and the tomcat service does not restart after experiencing the issue, it has been running since the device has restarted. It also happens on multiple devices, not only one.