Forum Discussion

Serge_Dubrouski's avatar
Serge_Dubrouski
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Sep 20, 2007

GTM loses connection to LTM once a day

In our network we have a redundant pair of LTMs and a couple of GTMs. Once a day GTMs report this problem:

 

 

Sep 19 14:07:05 gtm02 gtmd[10913]: 011ae019:4: Closing idle connection to LTM_IP_Address

 

 

After that GTM disables all WideIPs that depend on Virtual Servers from that LTM. In 5 seconds connection gets restored and WideIPs get enabled. What could be the reason for this problem?
  • Deb_Allen_18's avatar
    Deb_Allen_18
    Historic F5 Account
    Once a day, every day? Interesting.

     

     

    Not sure why that would happen, but I'd assume the network path between the 2 devices was temporarily interrupted, preventing iQuery communication long enough for the GTM to think the LTM dropped off the net.

     

     

    You might want to open a Support case to get a better idea what would trigger that error message, and whether there are other symptoms you could be looking for to further define the issue.

     

     

    Otherwise I guess you'd have to catch the event in a packet trace. Which could be pretty easy if it happens predictably...

     

     

    HTH

     

    /deb
  • I don't think that this is a network issues because only one of two GTMs reports problem at the same moment. And the problem fixes by itself in 3 seconds.
  • The problem disappeared after increasing "Probe Timeout" fot BigIP monitor from 1s to 3s.