Getting alert Emails from root and not from name i configured.

anyone

Did you follow all the instructions in Solution 3667?

 

A few quick thoughts:

 

1. Did you place the semicolon at the end of the snmptrapOID for the alert you wanted to customize?
2. Did you restart alertd?
3. Have you tested the specific trap you customized? (See Solution 11127)

Further to an upgrade from 10.2.3 to 11.6.0, I am seeing the same change in behavior. In 10.2.3, the configured "fromaddress" in /config/user_alert.conf was used for the sender's name and email address: From: my.big-ip@domain.co.uk [mailto:my.big-ip@domain.co.uk] However, in 11.6.0, it is only used for the sender's email address - the sender's name is now "root". From: root [mailto:my.big-ip@domain.co.uk] I'm happy everything is configured okay but am keen to retain the original behaviour. Any ideas? Paul

I have managed to resolve this issue by removing the comment from the following line in the /etc/ssmtp/ssmtp.conf file:

FromLineOverride=YES

It takes effect immediately but my concern is that "this is an auto-generated file - do not edit" and that it therefore may not survive a system restart.

Is there a "proper" way to configure this property?

Paul

I have managed to resolve this issue by removing the comment from the following line in the /etc/ssmtp/ssmtp.conf file:

FromLineOverride=YES

It takes effect immediately but my concern is that "this is an auto-generated file - do not edit" and that it therefore may not survive a system restart.

Is there a "proper" way to configure this property?

Paul

The problem is that i have already removed the comment sign from

 

FromLineOverride=YES

 

I Do get the customized alerts but all from root. Just for the info i have not mentioned OID in my customized alerts. Could this be the reason?