Forum Discussion
Hi Guys update to the issue. Unfortunately the customer faslL4 protocol profile has not worked as expected. infact it has made no difference at all to the issue. The client does a bulk file tranfer using LFTP and it seems to freeeze once it reached 24 files. The client cannot reconnect until after about an hour or so. When the client adds a 2 sec delay between files all the files are copied across without any issues. The issue seems to occur when they copy ALL files in one hit? Im running out of ideas here and not sure what else the F5 can do to assist the situation and im un a battle with the application team who blame the network. and the network team (myself) blame the app or the server either way we have had a week of this with very little progress albeit the workaround in place
- jgranieri_42214Aug 19, 2016Nimbostratus
Can you gather a packet capture on the F5 and also on the FTP server while the transfer occures. Usally a PCAP will give you some indication of where the problem lies.
- boneyardAug 21, 2016MVP
i would point again to support, you might not be able to do remote session but involving them seems like the logical choice if nothing else turns up here and you clearly want a solution.
as for the issue, when you send multiple files in one batch, are those send at the same time or after each other?