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Santi_81436's avatar
Santi_81436
Icon for Altostratus rankAltostratus
Oct 10, 2017

Failed due to ASMConfig exception

Hi!   My devices is reporting a new messages:   Oct 4 22:06:19 F5_TEST01[28304]: dcc|ERR|Oct 04 22:06:19.657|28304| [tsconfd::ASMCONFIG_CALL, update mcp logging profile] Failed due to ASMConf...
ASM Advanced WAF
security
Chris_Grant's avatar
Chris_Grant
Icon for Employee rankEmployee
Oct 28, 2017

I am assuming that ASM is working normally other than this message. If that is the case, you should contact support about tracking down the root cause of this message.

 

If ASM is not starting you may wish to begin with this article:

 

https://support.f5.com/csp/article/K14194 Troubleshooting the BIG-IP ASM MySQL database

 

You may also be able to simply issue:

 

bigstart restart asm

 

or reboot the appliance.

 

If none of these help, you will want to reach out to support.