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Eve_28283's avatar
Eve_28283
Icon for Nimbostratus rankNimbostratus
May 25, 2010

F5 Service Throws Exception - Key Not Found

I have 2 x Managment Servers and for redundancy installed F5 on both and then today I installed the Quest QMX on a single server immeidately after the F5 monitoring service throw and exception - Key ...
management
microsoft
scom
Julian_Balog_34's avatar
Julian_Balog_34
Historic F5 Account
May 26, 2010
Eve,

 

 

Can you also send us the override management pack with the F5 device related rule overrides in SCOM? This will give us more information on the specific overrides that are producing the error condition that you get. My guess is that the problem may not be related to the presence of the Quest Management Xtensions agent on the management server. Instead, you may have some rule [instance] overrides for a specific F5 device - the one discovered on the Management Server producing the problem (and running the Quest Agent) - that are causing the F5 Management Pack collection rule override crawler to fail. You can send us the override pack to: managementpack(at)f5.com.

 

 

Thank you.

 

Julian